Does your surge management plan consist of shifting the excess volume from one physical space to another in an attempt to keep the ED moving?  Have you overused your existing surge plan to the point where it means little if anything to your ED staff?

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Is your “Left Without Being Seen” (LWBS) rate negatively affected each time there is an unexpected increase in volume?   How much time have these surges added to the length of stay (LOS) in your ED?  How many times has your ED utilized the dreaded process known as “Divert” as a temporary solution to the sudden increase in volume?

 

Our experts can help.  We work with you to put the necessary processes in place to decompress the ED and keep you one step ahead of the crowd. Our comprehensive strategy ensures that your staff is prepared to respond appropriately and consistently when conditions change.

 

 Contact us for more information.